Shipping policy

How long before my order ships?

Please allow up to 3 business days for your order to ship. You will receive email notification with tracking information immediately following shipment.

What are my shipping options?

To keep your shipping costs low, we use United States Postal Service (USPS) 1st Class for both domestic and international shipments. Tracking numbers will be provided. We also offer FedEx for more expedited deliveries.  As an alternative shipping option, if you have an account with a common carrier, i.e. UPS, FedEx, DHL, etc., and would prefer to use that method please email us with your carrier and account number, prior to placing your order. Please note that we still collect a $10 handling fee for processing, packaging, and delivery to your carrier.

How long will shipping take (USA and Canada)?

Domestic (USA) orders generally arrive 3-5 business days after shipment. Canadian orders generally arrive 5-7 business days after shipment. Full tracking is available in the USA and Canada.

How long will shipping take (International excluding Canada)?

Unfortunately, for some international destinations, tracking is not possible and delivery times may be unpredictable. Click here for a list of countries supporting full tracking or contact your local postal service. Typically expect 3-4 weeks from notification of shipment for international delivery, however longer shipping times are not uncommon. We do offer FedEx International Economy for a fully traceable shipment and predictable delivery time if required. 

Shipping Delays

Occasionally, orders will be delayed en-route to the destination.  Please consult tracking information regarding order status and contact your local postal service if you have further questions regarding your order's delivery status.