Please note that our Shipping Department will be closed Sept 19 - Oct 1. Any orders placed during that time will ship the week of Oct 3.

We take quality very seriously. If your ANKHGEAR product or MagZip zipper has broken or fails to perform due to a manufacturing defect, you may be eligible for a free replacement. Please read the information below and follow the instructions that apply to you:

You have a broken MagZip that was purchased from our store.

  • You may be entitled to a free replacement, not including shipping.
  • Our stock is limited.  If the exact style you purchased is unavailable, we will do our best to find an acceptable substitute.
  • Please send the following information to this email.
    • A picture of the damage or defect.
    • The original order number.
    • After we review your information and confirm eligibility, you will receive a special code for a replacement from our store.

    You have a branded jacket, including Under Armour, with a damaged MagZip.

    • Please contact the original manufacturer first to determine whether a remedy is available under their warranty.
    • We have no affiliation with brands incorporating MagZip, including Under Armour, and cannot provide warranty service.
    • We do have a large inventory of MagZip zippers available.  If you wish to replace the MagZip in your branded jacket, please visit our MagZip Product page to purchase a replacement.